![]() Is the above behavior normal for Dell SupportAssist? Is there any known virus (and how to remove) that appears as this Dell software? I have an XPS 12. I ran my anti-virus but no issues were found. I ran a scan with SupportAssist and no issues were found. ![]() I killed the previous pop-up, and changed my Dell password with a slight hope that I was in time to avoid any identity theft, etc. Now concerned, I manually started SupportAssist, noticing it had a different interface. Is this normal setup for this tool? Although suspicious, I provided the information, which seemed to hang when I tried to continue. After doing so, it requested my name, phone and email to assist me with my alert. To continue, the program requested that I confirm ownership by logging into my Dell account. ![]() I did a quick verification on the WEB that SupportAssist is a legitimate program, and observed it was installed (or possibly updated) 2 days ago, assuming from an automatic Dell Update. This morning I had a popup indicating it was Dell SupportAssist, with an "Alert" that there was an issue with my PC. ![]()
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